Supporting Your Website

When we have completed the design of your website, we won’t leave you alone to get on with it (Unless you want us to!) All our website design packages include 6 months FREE support, where we will work with you to review the website design to get it just as you want it. If you choose the ‘Monitor Performance’ option, we will also monitor the usage stats for the website and provide you with reports, and we will tune the site to improve search engine optimisation if necessary.

After the first year, you will be able to renew your package, either for Hosting only, or you may discuss with us about how we can help you maintain the content of the website as well.

Why choose Cathedral Web Services for website Support?

  • EXPERIENCE – We have experience working with all kinds of websites over 10 years so we should be able to tackle any issue that comes up on your system!
  • FLEXIBILITY – In order to get your website up and running to your satisfaction as soon as possible, we will utilise technology as much as possible to enable communication, such as video-conferencing, with on-site visits if necessary.

Existing customers will have access to our Helpdesk system to raise support tickets if required. This will allow recording and tracking of issues to closure. Use the enquiry button below, describe your problem and we be in contact to help resolve your issue or help you with maintaining your website.

[This link will take you to the support page for our parent business – Community IT Services ]